Extended service agreement | parts and labour (for complicated network devices) | 5 years | on-site | 9x5 | response time: NBD | for HPE Aruba 8325-48Y8C
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7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
HPE Proactive Care Next Business Day Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Complicated network devices
Designed For
HPE Aruba 8325-48Y8C
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Complicated network devices
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 5 years
Product info support - web knowledge base access - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
HPE Aruba 8325-48Y8C
Product features
Reliable support
With on-site service availability for 9 hours a day and 5 days a week, this extended service agreement ensures that any issues with your hardware can be addressed promptly without significant downtime. The inclusion of both parts and labor in the service means comprehensive coverage for your equipment.
Efficient maintenance
The HPE Proactive Care Next Business Day Service is designed to provide efficient and timely maintenance, ensuring that your operations continue to run smoothly. The on-site support feature means that expert assistance is just a call away, minimizing any potential disruption to your business activities.
Key selling points
Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Recommendations for firmware version and software patching on supported products to help prevent problems
Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
