HPE Proactive Care 24x7 Service

Extended service agreement | parts and labour (for servers) | 3 years | on-site | 24x7 | response time: 4 h

MPN H1K92A3#X7N
QuickCode 1442543
Qty immediately available 30
Total stock 9876
£540.97 inc VAT
£450.81 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday New releases update - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years
Key selling points
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References

MPN: H1K92A3#X7N

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