HPE Proactive Care 24x7 Service with Defective Media Retention
Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | response time: 4 h | for P/N: P03630-AA1, Q8T65A, Q8U50A, Q8U51A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B
MPN
H1K93A5#WAG
Manufacturer
Hewlett Packard Enterprise
QuickCode
1433846
Qty immediately available
30
Total stock
9876
£5,613.74
inc VAT
£4,678.12 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | P/N: 875845-295, 875845-375, 875846-295, 875846-375, 875847-295, 875847-375, 875848-295, 875848-375, 875965-B21, 875967-B21, 876342-295, 876862-B21, 879991-291, 879991-AA1, P02148-001, P03630-AA1, Q8T65A, Q8U49A, Q8U50A, Q8U51A, Q9F00A, Q9F01A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | P/N: 867958-B21, 867959-B21, 867960-B21, 867961-291, 867961-AA1, 867961-B21, 867962-291, 867962-AA1, 867962-B21, 867963-291, 867963-AA1, 867963-B21, 867964-291, 867964-AA1, 867964-B21, 874456-S01, 874457-S01, 874458-S01, 874459-S01, 874460-S01, 874461-S01, 874462-S01, 875838-425, 875839-425, 875840-425, 875841-S05, 875842-S05, 875843-005, 875844-005, 875845-295, 875845-375, 875846-295, 875846-375, 875847-295, 875847-375, 875848-295, 875848-375, 875965-B21, 875966-B21, 875967-B21, 876100-425, 876342-295, 876862-B21, 876862R-B21, 879991-291, 879991-AA1, 879991-B21, P02148-001, P03630-AA1, Q8T65A, Q8U49A, Q8U50A, Q8U51A, Q9F00A, Q9F01A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE successful practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: H1K93A5#WAG
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04/06/2026 15:17:34