HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Main Specification
| Product Description | HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Comprehensive defective material retention - 1 year |
|---|
Compatibility Information
| Designed For | P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB |
|---|
Product features
Reliable service availability
With support available 24 hours a day and 7 days a week, help is always reachable for any technical issues that may occur.Swift response time
A response time of 2 to 4 hours provides assurance that problems are addressed promptly, minimizing potential downtime.Inclusive support services
The agreement covers services, including parts, labor, phone consulting, and web knowledge base access.Focused on material retention
The service includes comprehensive defective material retention, allowing for better resource management and reduced replacement costs.On-site assistance
On-site support ensures that experts are present to resolve hardware and software issues directly at your location.Key selling points
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
References
MPN: H2AL6E
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04/06/2026 10:00:18