HPE Tech Care Essential Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for P/N: 813195R-B21, 813196R-B21, 813197R-B21, 868024-S01, 868025-S01, 868027-S01, 868050-S01
MPN
H34B4PE
Manufacturer
Hewlett Packard Enterprise
QuickCode
1526730
Qty immediately available
30
Total stock
9876
£1,666.79
inc VAT
£1,388.99 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 813192-B21, 813192R-B21, 813193-B21, 813193R-B21, 813194-B21, 813194R-B21, 813195-B21, 813195R-B21, 813196-B21, 813196R-B21, 813197-B21, 813197R-B21, 813198-B21, 813198-B21#0D1, 813198R-B21, 813198R-B21#0D1, 836874-S01, 836875-S01, 836876-S01, 868024-S01, 868025-S01, 868027-S01, 868050-S01 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Product info support - knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - visual remote guidance - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday Product info support - web support - 1 year |
|---|
Compatibility Information
| Designed For | P/N: 727021-B21, 727021-B21#0D1, 727021R-B21, 727021R-B21#0D1, 727026-B21, 727026R-B21, 727027-B21, 727027R-B21, 727028-B21, 727028R-B21, 727029-B21, 727029R-B21, 727030-B21, 727030R-B21, 727031-B21, 727031R-B21, 779803-S01, 779804-S01, 779805-S01, 779806-S01, 813192-B21, 813192R-B21, 813193-B21, 813193R-B21, 813194-B21, 813194R-B21, 813195-B21, 813195R-B21, 813196-B21, 813196R-B21, 813197-B21, 813197R-B21, 813198-B21, 813198-B21#0D1, 813198R-B21, 813198R-B21#0D1, 836874-S01, 836875-S01, 836876-S01, 868024-S01, 868025-S01, 868027-S01, 868050-S01, N1W90A, N1W94A, N1W94A#ABH, N1W95A, N2G74A, N2G74A#ABH |
|---|
Product features
Rapid response
With a response time of just 4 hours for on-site services and 15 minutes for phone consulting, HPE Pointnext Tech Care Essential Service Post Warranty ensures that support is always swiftly on hand when you need it.Comprehensive coverage
Offering both parts and labor as part of the extended service agreement, this plan covers all bases, ensuring your hardware is maintained without any additional costs for parts.Round-the-clock support
Service availability 24 hours a day, 7 days a week means that no matter when an issue arises, support is just a call away. This continuous coverage is ideal for businesses operating on a global scale or outside of traditional working hours.Key selling points
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
References
MPN: H34B4PE
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04/06/2026 09:05:23