HPE Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for P/N: 470065-344, 470065-347, 470065-451, 470065-459, 633407-421.SPB, 633408-421.BTO
MPN
H38P5PE
Manufacturer
Hewlett Packard Enterprise
QuickCode
1526755
Qty immediately available
30
Total stock
9876
£3,233.48
inc VAT
£2,694.57 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 470065-344, 470065-347, 470065-451, 470065-459, 583966-421.SPB, 583967-421 (SPB), 583967-421.BTO, 583967-421.SPB.BTO, 583969-421.BTO, 583969-421.SPB, 583970-421.BTO, 583970-421.SPB, 589150-421.BTO, 589152-421.BTO, 589152-421.SPB, 633405-421.BTO, 633405-421.SPB, 633407-421.SPB, 633408-421.BTO |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Product info support - knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - visual remote guidance - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday Product info support - web support - 1 year Comprehensive defective material retention - 1 year |
|---|
Compatibility Information
| Designed For | P/N: 470065-344, 470065-345, 470065-346, 470065-347, 470065-391.BTO, 470065-451, 470065-458, 470065-459, 470065-460, 470065-479, 470065-480, 470065-482, 470065-483, 470065-484, 470065-490, 470065-494, 470065-508, 470065-525, 470065-537, 470065-545, 470065-546, 470065-547, 470065-560, 470065-581, 470065-589, 470065-590, 470065-593, 470065-618, 583917-B21#ABA, 583917R-B21, 583917R-B21#AKM, 583917R-B21#B19, 583917R-B21#UUF, 583966-421.BTO, 583966-421.SPB, 583966R-001, 583966R-291, 583966R-371, 583967-421 (SPB), 583967-421.BTO, 583967-421.SPB.BTO, 583967R-001, 583967R-291, 583967R-371, 583968R-001, 583968R-291, 583968R-371, 583968R-AA1, 583969-371, 583969-421.BTO, 583969-421.SPB, 583969R-001, 583969R-371, 583970-421.BTO, 583970-421.SPB, 583970R-001, 583970R-371, 583970R-AA1, 589150-421.BTO, 589150R-001, 589150R-371, 589152-421.BTO, 589152-421.SPB, 589152R-001, 589152R-371, 589152R-AA1, 605029R-425, 616659R-AA1, 633404-371, 633404-421, 633404R-001, 633404R-371, 633404R-421, 633405-371, 633405-421, 633405-421.BTO, 633405-421.SPB, 633405R-001, 633405R-291, 633405R-371, 633405R-421, 633407-371, 633407-421, 633407-421.SPB, 633407R-001, 633407R-371, 633407R-421, 633407R-AA1, 633408-371, 633408-421, 633408-421.BTO, 633408R-001, 633408R-371, 633408R-421, 633408R-AA1, 639889-425, 639889R-425, 639890-425, 643413-S01, 656765-S01 |
|---|
Product features
Round-the-clock support
With service availability 24 hours a day, 7 days a week, customers can rest assured that support is always within reach. This comprehensive coverage ensures that assistance is available whenever it's needed, minimizing downtime and keeping operations smooth.Rapid response
Featuring an impressive 15-minute response time, this service ensures that issues are addressed swiftly, ensuring minimal impact on your business operations. Quick and efficient, the service provides peace of mind in critical situations.On-site convenience
Offering the convenience of on-site service, this plan ensures that both parts and labor are provided at your location. This eliminates the need for shipping equipment out for repair, significantly reducing wait times and getting your systems back up and running quickly.Key selling points
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
References
MPN: H38P5PE
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04/06/2026 21:33:16