HPE Tech Care Basic Service Post Warranty
Extended service agreement | parts and labour | 2 years | on-site | 9x5 | response time: NBD | for P/N: 470065-704, 470065-706, 470065-709, 470065-710, 470065-712, 668270R-295, 668274R-295
Main Specification
| Product Description | HPE Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: 470065-704, 470065-706, 470065-709, 470065-710, 470065-712, 646675R-371, 646675R-AA1, 646676R-001, 646676R-011, 646676R-371, 646676R-AA1, 646677R-001, 646677R-371, 646677R-AA1, 646678R-001, 652063R-B21#AKM, 652063R-B21#B19, 652063R-B21#UUF, 652064R-B21, 668270R-295, 668274R-295, 678237R-001 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - knowledge base access - 2 years Technical support - remote diagnosis - 2 years Technical support - visual remote guidance - 2 years New releases update - 2 years Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - web support - 2 years Extended service agreement - parts and labour - 2 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
|---|
Compatibility Information
| Designed For | P/N: 470065-704, 470065-706, 470065-709, 470065-710, 470065-712, 470065-745, 470065-762, 470065-763, 470065-812, 470065-813, 470065-815, 470065-816, 470065-817, 470065-818, 470065-849, 470065-850, 470065-852, 646675R-001, 646675R-011, 646675R-371, 646675R-AA1, 646676R-001, 646676R-011, 646676R-041, 646676R-371, 646676R-421, 646676R-AA1, 646677-AA1, 646677R-001, 646677R-291, 646677R-371, 646677R-AA1, 646678R-001, 652063-B21#ABA, 652063R-B21, 652063R-B21#0D1, 652063R-B21#AKM, 652063R-B21#B19, 652063R-B21#UUF, 652064-B21#ABA, 652064R-B21, 652065-B21#ABZ, 652065-B21#ACE, 652065-B21#ACQ, 652065-B21#AKJ, 652065-B21#AR8, 652065R-B21, 652066-B21#ABA, 652066-B21#ABZ, 652066-B21#ACE, 652066-B21#ACQ, 652066-B21#AKJ, 652066R-B21, 652066R-B21#B19, 668270R-295, 668274R-295, 678237R-001, 678237R-421, 736947-001, 736947-011, 736947-031, 736947-041, 736947-051, 736947-421, 736947R-001, 736947R-421, 736958-001, 736958-011, 736958-031, 736958-041, 736958-051, 736958-371, 736958-421, 736958R-001, 736958R-421, 736958R-AA1, 736967-001, 736967-421, 736967R-001, 736967R-421, 736968-001, 736968-031, 736968-041, 736968-051, 736968-421, 736968R-001, 736968R-421, 736974-035, 736974-425, 736978-045, 736978-055, 736978-425, 736982-425, 736983-S01, 736984-S01, 736985-S01, 748305-S01, 748306-S01, 777883-S01, J2Q95A |
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Product features
Reliable support
Ensure your business operations run smoothly with on-site service and support available by the next business day. With a focus on minimizing downtime, you'll have the assurance of parts and labor coverage to keep your systems operational.Comprehensive coverage
Benefit from an extended service agreement that provides comprehensive on-site support Monday through Friday, 9 hours a day. This coverage ensures that any issues can be promptly addressed and resolved, reducing the impact on your business operations.Key selling points
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
References
MPN: H40D5PE
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04/06/2026 06:37:26