HPE Parts Logistics Service
Extended service agreement | advance parts replacement (for servers) | 4 years | shipment | 24x7 | response time: 4 h | OEM | for ProLiant Compute DL580 Gen12
MPN
H54BBE
Manufacturer
Hewlett Packard Enterprise
QuickCode
1713580
Qty immediately available
30
Total stock
9876
£9,545.34
inc VAT
£7,954.45 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Parts Logistics Service - extended service agreement - 4 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | OEM |
| Class of Equipment | Servers |
| Designed For | ProLiant Compute DL580 Gen12 |
General
| Service Included | Advance parts replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | OEM |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - advance parts replacement - 4 Years - shipment - response time: 4 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1 Extended service agreement - advance parts replacement - 4 Years - shipment - response time: 6 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 2 Extended service agreement - advance parts replacement - 4 Years - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Product info support - web support - 4 Years |
|---|
Compatibility Information
| Designed For | HPE ProLiant Compute DL580 Gen12 |
|---|
Product features
Efficient Parts Replacement
The service includes advance parts replacement, allowing for quick repairs to minimize operational downtime.Round-the-Clock Support
Available 24 hours a day, 7 days a week, ensuring assistance is accessible whenever needed.Timely Response Times
Response times are set at 4 hours for critical issues, 6 hours for urgent matters, and next business day for less severe cases.Remote and Phone Support
Offers phone consulting and remote diagnosis to resolve issues swiftly and efficiently.Comprehensive Service Coverage
Includes product information support and web support to assist with various service inquiries.Key selling points
- Comprehensive extended service agreement covering a period of 4 years
- Advance parts replacement ensures minimal downtime
- 24/7 service availability for immediate support
- Rapid response times tailored to the severity of issues
- Includes phone consulting, remote diagnosis, and web support
References
MPN: H54BBE
What our Customers think about us!
Page generated at:
04/06/2026 05:29:19