HPE Tech Care Essential Service with Defective Media Retention

Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | response time: 4 h | for ProLiant Compute DL325 Gen12

MPN H55RSE
QuickCode 1711957
Qty immediately available 0
Total stock 0
£2,920.79 inc VAT
£2,433.99 ex VAT

This item is out of stock

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Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Tech Care Essential Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers
Designed For ProLiant Compute DL325 Gen12

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years New releases update - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years

Compatibility Information

Designed For HPE ProLiant Compute DL325 Gen12
Product features

Digital and data-driven

Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.

Personalized and predictive

Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.

Innovation and intelligence

Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.
Key selling points
  • Digital and data-driven
  • Personalized and predictive
  • Innovation and intelligence
References

MPN: H55RSE

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