HPE Foundation Care Next Business Day Service

Extended service agreement | parts and labour | 3 years | on-site | 9x5 | response time: NBD | for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot

MPN H6AV6E
QuickCode 1346218
Qty immediately available 30
Total stock 9876
£3,372.56 inc VAT
£2,810.47 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care Next Business Day Service - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For HPE FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis
Product features

Efficient support service

This service includes support for new releases and product information, ensuring that users are informed and can utilize their products efficiently.

Rapid response capability

With a 2-hour response time, clients can expect quick assistance, minimizing disruptions and enhancing overall productivity.

Direct expert consulting

Phone consulting allows users to connect directly with knowledgeable representatives to resolve issues.

Comprehensive online resources

Access to a web knowledge base means users can find answers and solutions at their convenience, supporting their operational needs.
Key selling points
  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services
References

MPN: H6AV6E

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