HPE Foundation Care 24x7 Service
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h | for Modular Smart Array 2040
Main Specification
| Product Description | HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Modular Smart Array 2040 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years |
|---|
Compatibility Information
| Designed For | HPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis |
|---|
Product features
On-site support
This service includes dedicated support at your location, ensuring prompt assistance for any issues that arise during business operations.Responsive service availability
Available 24 hours a day, 7 days a week, the service ensures that help is always just a call away, providing reassurance to businesses.Parts and labor inclusion
The service encompasses all necessary parts and labor, eliminating unexpected costs and ensuring that repairs can be performed quickly.Additional support services
Access to phone consulting and a web knowledge base enhances the support experience, offering immediate resources for troubleshooting.Rapid response protocols
With a response time of 4 hours for critical issues, this service prioritizes your business's stability and function in pressing situations.Key selling points
- Comprehensive 24x7 on-site support
- Response time of 4 hours
- Includes parts and labor for efficient service
- Access to phone consulting and web knowledge base
- Remote diagnosis to quickly identify issues
References
MPN: H7KQ6E
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04/06/2026 05:15:32