HPE Proactive Care Advanced 24x7 Service
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h | for P/N: K2P91B, K2P91BR, P9M29B, P9M29BR
MPN
H8B35A3#X8L
Manufacturer
Hewlett Packard Enterprise
QuickCode
1404103
Qty immediately available
30
Total stock
9876
£5,609.65
inc VAT
£4,674.71 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Advanced 24x7 Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: K2P91B, K2P91BR, P9M29B, P9M29BR |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years |
|---|
Compatibility Information
| Designed For | P/N: K2P91B, K2P91BR, P9M29B, P9M29BR |
|---|
Product features
Comprehensive support
The extended service agreement covers on-site assistance, ensuring that qualified professionals are available whenever needed. This ensures that systems get the necessary attention and care to operate smoothly.Around-the-clock availability
Service is available 24 hours a day and 7 days a week, providing flexibility and reassurance to handle issues at any hour, driving operational efficiency.Rapid response time
With a commitment to a 4-hour response time for service requests, you can trust that any issues will be addressed promptly, minimizing downtime and maintaining productivity.Inclusive services
The support agreement includes parts and labor, ensuring that customers know that the necessary components and repairs are handled without hidden fees or unexpected costs.Expertise at your fingertips
Access to a phone consulting service and a robust web knowledge base provides valuable information and guidance at any time, empowering users to resolve issues effectively.Key selling points
- Increased accountability and personalization through an assigned ASM, who will work with your IT team to share HPE best practices and specific technical advice relevant to your IT needs and projects
- Faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish
- A CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to technical advice and services from HPE specialists to augment your team with specific skills and capabilities
References
MPN: H8B35A3#X8L
What our Customers think about us!
Page generated at:
04/06/2026 01:32:23