HPE Proactive Care Advanced Next Business Day Service
Extended service agreement | parts and labour (for servers) | 5 years | on-site | 9x5 | response time: NBD | for ProLiant DL380 Gen10
MPN
H8QV2E
Manufacturer
Hewlett Packard Enterprise
QuickCode
1442473
Qty immediately available
30
Total stock
9876
£20,578.18
inc VAT
£17,148.48 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Advanced Next Business Day Service - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
|---|
Product features
HPE Proactive Care Advanced can help you manage your infrastructure with features designed to
Provide increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects. Provide faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish. Provide a CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed. Provide recommendations for firmware version and software patching on supported products to help prevent problems Provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices. Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities.Key selling points
- Provide increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects
References
MPN: H8QV2E
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