HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | repair time: 6 hours | for ProLiant DL380 Gen10
Main Specification
| Product Description | HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years New releases update - 5 years Product info support - web knowledge base access - 5 years Comprehensive defective material retention - 5 years |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: H8QW6E
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04/06/2026 06:27:16