HPE Proactive Care Call-To-Repair Service
Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | repair time: 6 hours | for ProLiant DL380 Gen10
MPN
H8QW7E
Manufacturer
Hewlett Packard Enterprise
QuickCode
1481159
Qty immediately available
0
Total stock
0
£11,110.01
inc VAT
£9,258.34 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Call-To-Repair Service - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 5 years Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday New releases update - 5 years |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
|---|
Product features
HPE Proactive Care Svc can help you to improve the return on your investment with features designed
To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. To help provide recommendations for firmware version and software patching on supported products to help prevent problems. To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.Key selling points
- To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References
MPN: H8QW7E
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04/06/2026 20:29:23