HPE Foundation Care 24x7 Service Post Warranty
Extended service agreement | parts and labour (for tape drives) | 2 years | on-site | 24x7 | response time: 4 h | for HPE SB1760, SB3000; LTO-4 Ultrium; LTO-5 Ultrium; StoreEver 6250, LTO-3, LTO-4, LTO-6
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Main Specification
| Product Description | HPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Tape drives |
| Designed For | HPE SB1760c, SB3000c; LTO-4 Ultrium; LTO-5 Ultrium; StorageWorks SB1760c, SB3000c; StorageWorks Ultrium 1760, 1840, 232, 448, 448c, 920, 960, SB920c; StoreEver 6250, LTO-3, LTO-4, LTO-6; StoreEver LTO-5 Ultrium; SureStore DLT 80m; SureStore Ultrium 215, 215e, 230e; Ultrium 1840, 448, 920 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Tape drives |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 2 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years Product info support - web knowledge base access - 2 years New releases update - 2 years |
|---|
Compatibility Information
| Designed For | HPE SB1760c Tape Blade, SB3000c Tape Blade HPE LTO-4 Ultrium 1760, 1840 HPE LTO-5 Ultrium 3000, 3280 HPE StorageWorks SB1760c Tape Blade, SB3000c Tape Blade HPE StorageWorks Ultrium 1760, 1840, 232, 448, 448c Tape Blade, 920, 960, SB920c HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-4 Ultrium 1840, LTO-6 Ultrium 6650 HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 HPE SureStore DLT 80m HPE SureStore Ultrium 215, 215e, 230e HPE Ultrium 1840, 448, 920 |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: HA8R9PE
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04/06/2026 05:40:06