HPE Foundation Care Next Business Day Service Post Warranty
Extended service agreement | parts and labour (for storage arrays) | 2 years | on-site | 9x5 | response time: NBD | for HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5
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Main Specification
| Product Description | HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
| Designed For | HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 2 years New releases update - 2 years Product info support - web knowledge base access - 2 years |
|---|
Compatibility Information
| Designed For | HPE MSL4048 Ultrium 1760, MSL4048 Ultrium 1840, MSL4048 Ultrium 3000, MSL4048 Ultrium 3280 HPE StorageWorks MSL4048, MSL4048 Ultrium 3000, MSL4048 Ultrium 3280, MSL4048 Ultrium 448, MSL4048 Ultrium 960 HPE StoreEver MSL4048, MSL4048 LTO-5 Ultrium 3000, MSL4048 Ultrium 15000, MSL4048 Ultrium 3000, MSL4048 Ultrium 6250 |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: HA8S4PE
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04/06/2026 01:45:26