HPE Foundation Care Next Business Day Service Post Warranty
Extended service agreement | parts and labour (for storage arrays) | 2 years | on-site | 9x5 | response time: NBD | for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
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In this category:
Main Specification
| Product Description | HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
| Designed For | HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 2 years New releases update - 2 years Product info support - web knowledge base access - 2 years |
|---|
Compatibility Information
| Designed For | HPE MSL2024 Ultrium 1760, MSL2024 Ultrium 1840, MSL2024 Ultrium 3000, MSL2024 Ultrium 3280, MSL2024 Ultrium 920 HPE StorageWorks MSL2024, MSL2024 Ultrium 1760, MSL2024 Ultrium 1840, MSL2024 Ultrium 3000, MSL2024 Ultrium 3280, MSL2024 Ultrium 448, MSL2024 Ultrium 920 HPE StoreEver MSL2024 Ultrium 15000, MSL2024 Ultrium 3000, MSL2024 Ultrium 6250 |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: HA8T4PE
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04/06/2026 06:10:31