HPE 24x7 Software Technical Support

Technical support | phone consulting (for complicated network devices) | 3 years | 24x7 | response time: 2 h | academic, for retail customers | for P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A

MPN HC4N6E
QuickCode 1530749
Qty immediately available 0
Total stock 0
£73.33 inc VAT
£61.11 ex VAT

This item is out of stock

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Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£2.90 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE 24x7 Software Technical Support - technical support - 3 years
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Pricing Type Academic, for retail customers
Class of Equipment Complicated network devices
Designed For P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A

General

Service Included Phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Pricing Type Academic, for retail customers
Class of Equipment Complicated network devices

Details

Service & Support Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Product info support - fax-on-demand - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years New releases update - 3 years

Compatibility Information

Designed For P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A
Key selling points
  • Improve productivity of system managers and operators
  • Increase system performance and reduce downtime due to software defects
  • Expedite problem resolution through trained technical resources
  • Software electronic support
  • Access to technical resources
  • Problem analysis and resolution
  • Escalation management
  • Software features and operational support
  • Problem isolation
References

MPN: HC4N6E

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