HPE Foundation Care Next Business Day Exchange Service
Extended service agreement | replacement | 3 years | shipment | 9x5 | response time: NBD | for P/N: JL728A, JL728AR
Main Specification
| Product Description | HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: JL728A, JL728AR |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years Product info support - web knowledge base access - 3 years |
|---|
Compatibility Information
| Designed For | P/N: JL728A, JL728AR |
|---|
Product features
Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.Key selling points
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
References
MPN: HL2M0E
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04/06/2026 08:20:56