HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention
Extended service agreement | parts and labour (for servers) | 3 years | on-site | 9x5 | response time: NBD | for P/N: P17640-B21, P17641-B21, P17642-B21, P17642R-B21
Main Specification
| Product Description | HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
| Designed For | P/N: P17640-B21, P17641-B21, P17642-B21, P17642R-B21 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote monitoring - 3 years Comprehensive defective material retention - 3 years |
|---|
Compatibility Information
| Designed For | P/N: P17640-B21, P17641-B21, P17642-B21, P17642R-B21 |
|---|
Product features
Reliable service support
The extended service agreement provides reliable coverage with next business day response time, ensuring support is available when needed to minimize operational interruptions.Comprehensive monitoring capability
Remote monitoring is included to proactively identify and resolve issues, enhancing the reliability of hardware performance over time.On-site assistance availability
On-site support services are available 9 hours a day, 5 days a week, offering convenience and efficiency for immediate assistance.All-inclusive service terms
Parts and labor are fully covered under the service agreement, eliminating unexpected costs and simplifying budget management.Key selling points
- Next business day response time for prompt support
- On-site service coverage for efficient resolution
- Comprehensive defective material retention included
- Remote monitoring for proactive issue management
- Parts and labor covered under the service agreement
References
MPN: HR4A2E
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28/08/2026 13:39:53