HPE 6-Hour Call-To-Repair Hardware Support
Extended service agreement | parts and labour | 4 years | on-site | 24x7 | repair time: 6 hours
Main Specification
| Product Description | HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years |
|---|
Product features
Remote problem diagnosis and support
HPE Services uses electronic remote support tools to isolate your problem and facilitate resolution.Onsite hardware support
For critical issues that cannot be resolved remotely, an HPE customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.6-hour repair-time commitment
HPE commits to correcting hardware malfunctions in less than 6 hours from your initial call to the HPE Response Center.Round-the-clock coverage
Service is available 24x7x365.Key selling points
- Choice of service levels to meet specific business needs
References
MPN: HT105E
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04/06/2026 01:49:40