HPE Proactive Care Exchange Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for Modular Smart Array 2040
Main Specification
| Product Description | HPE Proactive Care Exchange Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Modular Smart Array 2040 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year |
|---|
Compatibility Information
| Designed For | HPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis |
|---|
Key selling points
- Quicker incident resolution from specially trained, solution-oriented advanced resources who manage the case end to end
- Analysis and recommendations for firmware and software patching of covered products that may help prevent problems
- Improved availability through regular device-based proactive scans to help ensure that configurations are consistent with HPE practices
- Problem prevention by anticipating issues through automation tools and case history trend reporting
References
MPN: HT3Q0PE
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04/06/2026 08:23:11