HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty

Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for Modular Smart Array 2040

MPN HT3Q1PE
QuickCode 1410191
Qty immediately available 30
Total stock 9876
£2,322.74 inc VAT
£1,935.62 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For Modular Smart Array 2040

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year Defective media retention - 1 year

Compatibility Information

Designed For HPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis
Product features

Comprehensive onsite support

The service includes on-site support to ensure that assistance is always readily available, minimizing downtime and keeping operations running smoothly.

Efficient response time

With a response time of 4 hours for urgent requests, this service is designed to quickly address issues as they arise, helping to maintain productivity.

Valuable consultation services

The inclusion of phone consulting provides customers with expert guidance and support, ensuring that technical issues are resolved efficiently.

Extensive service coverage

This extended service agreement offers comprehensive coverage, including parts, labor, and various support services to address a variety of needs.

Defective media retention benefits

Defective media retention ensures that organizations can manage defective items effectively while maintaining control over their assets.
Key selling points
  • 24/7 service availability for critical support
  • Response time of 4 hours for urgent needs
  • Includes parts and labor for complete coverage
  • Access to phone consulting and web knowledge base
  • Defective media retention for improved asset management
References

MPN: HT3Q1PE

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