HPE Proactive Care Call-To-Repair Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | repair time: 6 hours | for Modular Smart Array 2040
Main Specification
| Product Description | HPE Proactive Care Call-To-Repair Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Modular Smart Array 2040 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year |
|---|
Compatibility Information
| Designed For | HPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis |
|---|
Product features
Reliable service coverage
The extended service agreement provides support for a full year, ensuring all necessary maintenance and parts are covered for uninterrupted operations.Round-the-clock availability
Service availability 24 hours a day, 7 days a week allows for immediate assistance when issues arise, helping to minimize potential downtime.Efficient response time
A response time of 2 hours ensures that any concerns are swiftly addressed, allowing for quick adjustments and repairs.Comprehensive repair support
With repair times ranging from 6 to 8 hours, the service focuses on restoring your system's functionality as soon as possible, effectively reducing impact on daily operations.Expert consultation access
The package includes consulting services via phone and access to a web knowledge base for detailed product information and effective remote diagnosis.Key selling points
- Extended service agreement with one year coverage
- On-site support with parts and labor included
- 24/7 service availability for continuous support
- Repair time of 6 to 8 hours
- Response support within 2 hours
References
MPN: HT3Q6PE
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04/06/2026 08:23:09