HPE Tech Care Critical Service
Extended service agreement (for servers) | on-site
Main Specification
| Product Description | HPE Tech Care Critical Service - extended service agreement - on-site |
|---|---|
| Type | Extended service agreement |
| Location | On-site |
| Class of Equipment | Servers |
General
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Class of Equipment | Servers |
Product features
Rapid repair service
With a repair time of 6 hours and on-site service, downtime is minimized, ensuring your operations continue smoothly without significant delays.Round-the-clock support
Service availability 24 hours a day, 7 days a week, including technical support, means you're never left without help, no matter the time or day.Comprehensive coverage
The extended service agreement includes both parts and labor, providing peace of mind that there are no hidden costs or unexpected expenses for repairs.Key selling points
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
References
MPN: HU4A3A300DE
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04/06/2026 07:53:05