All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
HPE Tech Care - extended service agreement - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Storage arrays
General
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Storage arrays
Product features
Extended support
The extended service agreement ensures your HPE Pointnext Tech Care products are always operating efficiently. With this dedicated support, you can minimize downtime and keep your systems running smoothly.
Reliable assistance
Gain peace of mind knowing that expert assistance is just a call away. This service provides you with access to Hewlett Packard Enterprise's experienced technicians, ready to address any issues and optimize your product's performance.
Key selling points
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
