HPE Tech Care Basic

Extended service agreement | parts (for complicated network devices) | response time: NBD

MPN HU4B2A300FP
QuickCode 1617097
Qty immediately available 30
Total stock 9876
£7,008.86 inc VAT
£5,840.72 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Tech Care Basic - extended service agreement
Type Extended service agreement
Service Included Parts
Response Time Next business day
Class of Equipment Complicated network devices

General

Type Extended service agreement
Service Included Parts
Response Time Next business day
Class of Equipment Complicated network devices
Product features

Comprehensive Support Options

Users can access various support channels including phone consulting, knowledge base resources, and web support, ensuring that all inquiries and issues can be addressed quickly and effectively.

Efficient Service Response

With a commitment to next business day response times for urgent requests, this service ensures that customers receive timely assistance, minimizing downtime and maintaining productivity.

Flexible Service Distance

The service extends across distances of up to 480 km, making it accessible for a wide range of customer sites and allowing for effective on-site support wherever needed.
Key selling points
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
References

MPN: HU4B2A300FP

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