HPE Complete Care Add-On Critical Service
Extended service agreement (for servers) | on-site | 24x7
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MPN
HU4D2A500DJ
Manufacturer
Hewlett Packard Enterprise
QuickCode
1695306
Qty immediately available
30
Total stock
9876
£17,814.85
inc VAT
£14,845.71 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Complete Care Add-On Critical Service - extended service agreement - on-site |
|---|---|
| Type | Extended service agreement |
| Location | On-site |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
General
| Type | Extended service agreement |
|---|---|
| Location | On-site |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Product features
Reliable Support Availability
The service is available 24 hours a day, 7 days a week, ensuring immediate support whenever needed.Swift Response Times
Response times vary with severity levels, offering 15 minutes for critical issues and 1 hour for severe situations.Efficient Repair Services
Repair times are targeted and efficient, with most repairs completed within 6 to 8 hours to minimize disruption.Comprehensive Service Options
Includes parts and labor as well as access to web support, remote diagnosis, and outage management.Wide Service Range
Support is offered for systems located up to 160 km away from the customer site.Key selling points
- Comprehensive on-site support available 24/7
- Rapid response times of 1 hour for severe issues
- Efficient repair times of 6 to 8 hours
- Access to a detailed knowledge base and web support
- Visual remote guidance enhances troubleshooting
References
MPN: HU4D2A500DJ
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04/06/2026 21:23:29