HPE Datacenter Care Add-On Essential Service
Extended service agreement | parts and labour (for servers) | on-site | 24x7 | response time: 4 h | for ProLiant DL385 Gen11
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MPN
HU4D5A500DH
Manufacturer
Hewlett Packard Enterprise
QuickCode
1595518
Qty immediately available
30
Total stock
9876
£14,288.63
inc VAT
£11,907.19 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Datacenter Care Add-On Essential Service - extended service agreement - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL385 Gen11 |
General
| Type | Extended service agreement |
|---|---|
| Service Included | Parts and labour |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Compatibility Information
| Designed For | HPE ProLiant DL385 Gen11 |
|---|
Product features
Rapid response
With a commitment to a 4-hour response time for critical issues, customers can rely on swift, expert support to resolve hardware and software problems, ensuring minimal downtime.Comprehensive coverage
Offering an extensive service package that includes parts and labor, remote diagnosis, and visual remote guidance, this service ensures all aspects of your data center's operation are supported.Around-the-clock availability
Service availability 24 hours a day, 7 days a week, including phone consulting and web support, ensures that assistance is always just a call away, regardless of when a problem arises.Expert on-site support
Qualified technicians are available to provide on-site service within distances up to 320 km, ensuring that even the most complex issues can be addressed in person.Continuous updates
Stay current with new releases updates as part of the service, ensuring your data center benefits from efficient features and security enhancements.Key selling points
- 4-hour response time for critical issues
- 24/7 service availability including holidays
- Includes parts, labor, and remote diagnosis
- Supports distances up to 320 km for on-site assistance
- Access to new releases updates for continuous improvement
References
MPN: HU4D5A500DH
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