HPE Tech Care Essential Service

Technical support | for Catalyst Software | 1 licence | phone consulting | 5 years | 24x7 | response time: 15 min | for P/N: BB888A, BB888AAE

MPN HX6B0E
QuickCode 1593122
Qty immediately available 30
Total stock 9876
£2,532.52 inc VAT
£2,110.43 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Tech Care Essential Service - technical support - for Catalyst Software - 5 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 15 min
Service Availability 24 hours a day / 7 days a week
Software Title Catalyst Software
Licence Qty 1 licence
Designed For P/N: BB888A, BB888AAE

General

Type Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 15 min
Service Availability 24 hours a day / 7 days a week

Software

Software Title Catalyst Software
Installation Type Locally installed
Licence Qty 1 licence

Details

Service & Support Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Web support - 5 years

Compatibility Information

Designed For P/N: BB888A, BB888AAE
Product features

Digital and data-driven

Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.

Personalized and predictive

Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.

Innovation and intelligence

Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.
Key selling points
  • Digital and data-driven
  • Personalized and predictive
  • Innovation and intelligence
References

MPN: HX6B0E

What our Customers think about us!

What our Customers think about us!

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