HPE Nimble Storage Next Business Day

Extended service agreement | advance parts replacement (for HDD Upgrade Kit) | 3 years | shipment | response time: NBD | for P/N: Q2Q20A

MPN Q2Q68A
QuickCode 1377163
Qty immediately available 0
Total stock 0
£309.84 inc VAT
£258.20 ex VAT

This item is out of stock

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All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Nimble Storage Next Business Day - extended service agreement - 3 years - shipment
Type Extended service agreement
Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Covered Configurations HDD Upgrade Kit
Designed For P/N: Q2Q20A

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Covered Configurations HDD Upgrade Kit

Details

Service & Support Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day Technical support - emergency phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - phone consulting - 3 years - response time: next business day - availability: 24 hours a day / Monday-Friday - severity level 4 Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years Product info support - web support - 3 years New releases update - 3 years Technical support - software application support - 90 days

Compatibility Information

Designed For P/N: Q2Q20A
Product features

Online support portal access

Access installation guide, user guide, and other relevant documentation.

Access to software update

Access to software updates, covering major, minor, and maintenance releases.
Key selling points
  • Online support portal access
  • Access to software update
References

MPN: Q2Q68A

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