StorMagic Platinum Support

Technical support (extension) | for StorMagic SvSAN Advanced Edition | 1 node | emergency phone consulting | 3 years | 24x7 | response time: 1 h

MPN R7H37AAE
QuickCode 1570282
Qty immediately available 0
Total stock 0
£279.02 inc VAT
£232.52 ex VAT

This item is out of stock

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Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description StorMagic Platinum Support - technical support (extension) - for StorMagic SvSAN Advanced Edition - 3 years
Service & Support Technical support (extension)
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title StorMagic SvSAN Advanced Edition
Licence Qty 1 node

General

Type Technical support (extension)
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week

Software

Software Title StorMagic SvSAN Advanced Edition
Installation Type Locally installed
Licence Qty 1 node

Details

Service & Support Emergency phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical Phone consulting - 3 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity medium Phone consulting - 3 years - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity low Web support - 3 years E-mail consulting - 3 years Web knowledge base access - 3 years New releases update - 3 years

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