HPE Next Business Day Hardware Exchange and Software Support
Extended service agreement | replacement | 3 years | shipment | response time: NBD | for HP Switch 2910al-24G-PWR
MPN
U0DT0E
Manufacturer
Hewlett Packard Enterprise
QuickCode
989356
Qty immediately available
30
Total stock
9876
£176.36
inc VAT
£146.97 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Next Business Day Hardware Exchange and Software Support - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | HP Switch 2910al-24G-PWR |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: next business day Technical support - remote diagnosis - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Switch 2910al-24G-PWR |
|---|
Product features
Access to electronic support information and services
As part of this service, HPE provides access to certain commercially available electronic and Web-based tools.Escalation management
HPE has established formal escalation procedures to facilitate the resolution of complex problems. Local HPE management coordinates problem escalation, enlisting the skills of appropriate HPE resources and/or selected third parties to assist with problem-solving.Problem analysis and resolution
HPE provides corrective support to resolve identifiable and customer-reproducible software and hardware product problems. HPE also provides support to help the customer identify problems that are difficult to reproduce.Access to technical resources
The customer can access HPE technical resources via telephone, electronic communication, or fax for assistance in resolving software implementation or operations problems.Problem isolation
Problem isolation for the software and hardware product is provided. If it is determined that the hardware has failed, a service request will be logged on the customer's behalf.Key selling points
- Provides 4-hour response for HPE hardware
References
MPN: U0DT0E
What our Customers think about us!
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