HPE Proactive Care Next Business Day Service
Extended service agreement | parts and labour (for servers) | 3 years | on-site | 9x5 | response time: NBD
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Reliable support
With on-site service availability for 9 hours a day and 5 days a week, this extended service agreement ensures that any issues with your hardware can be addressed promptly without significant downtime. The inclusion of both parts and labor in the service means comprehensive coverage for your equipment.Efficient maintenance
The HPE Proactive Care Next Business Day Service is designed to provide efficient and timely maintenance, ensuring that your operations continue to run smoothly. The on-site support feature means that expert assistance is just a call away, minimizing any potential disruption to your business activities.Key selling points
- Provides 4-hour response for HP hardware.
References
MPN: U3B44E
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04/06/2026 09:31:07