HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention

Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h

MPN U3HJ7E
QuickCode 1057476
Qty immediately available 30
Total stock 1000
RRP: £6,117.00 inc VAT
£5,934.44 inc VAT
£4,945.37 ex VAT
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2%
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We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Comprehensive defective material retention - 3 years
Product features

Reliable service availability

With support available 24 hours a day and 7 days a week, help is always reachable for any technical issues that may occur.

Swift response time

A response time of 2 to 4 hours provides assurance that problems are addressed promptly, minimizing potential downtime.

Inclusive support services

The agreement covers services, including parts, labor, phone consulting, and web knowledge base access.

Focused on material retention

The service includes comprehensive defective material retention, allowing for better resource management and reduced replacement costs.

On-site assistance

On-site support ensures that experts are present to resolve hardware and software issues directly at your location.
Key selling points
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates
References

MPN: U3HJ7E

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