HPE Proactive Care Next Business Day Service
Extended service agreement | parts and labour (for servers) | 3 years | on-site | 9x5 | response time: NBD
MPN
U3Q18E
Manufacturer
Hewlett Packard Enterprise
QuickCode
777165
Qty immediately available
30
Total stock
1000
£7,118.30
inc VAT
£5,931.92 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Faster resolution from specially trained, solution-oriented advanced resources
Recommendations for firmware version and software patching on supported products. Identification of risks and issues through regular device-based proactive scans. Basic Software Support and Collaborative Call Management for selected non-HPE software on eligible HPE hardware products. Knowledge database and HPE Support Center access Knowledge database and HPE Support Center access Access to firmware updates (for eligible products).Key selling points
- Recommendations for firmware version and software patching on supported products
References
MPN: U3Q18E
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04/06/2026 11:37:23