HPE Foundation Care Next Business Day Service

Extended service agreement | parts and labour | 5 years | on-site | 9x5 | response time: NBD

MPN U3YG4E
QuickCode 1056040
Qty immediately available 30
Total stock 1000
£6,090.37 inc VAT
£5,075.31 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years New releases update - 5 years Product info support - web knowledge base access - 5 years
Product features

Efficient support service

This service includes support for new releases and product information, ensuring that users are informed and can utilize their products efficiently.

Rapid response capability

With a 2-hour response time, clients can expect quick assistance, minimizing disruptions and enhancing overall productivity.

Direct expert consulting

Phone consulting allows users to connect directly with knowledgeable representatives to resolve issues.

Comprehensive online resources

Access to a web knowledge base means users can find answers and solutions at their convenience, supporting their operational needs.
Key selling points
  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services
References

MPN: U3YG4E

What our Customers think about us!

What our Customers think about us!

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