HPE Proactive Care 24x7 Service
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h
Main Specification
| Product Description | HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday New releases update - 3 years Product info support - web knowledge base access - 3 years Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Reliable on-site support
Provides prompt on-site assistance to address technical issues, ensuring minimal disruption to operations.Continuous service availability
Available 24 hours a day, seven days a week to provide support whenever it’s needed.Swift response times
Features a response time of 4 hours, allowing for quick identification and resolution of challenges.Comprehensive service inclusion
Includes services such as parts, labor, phone consulting, and web knowledge base access.Efficient remote diagnosis
Utilizes remote diagnosis capabilities to analyze and resolve issues without delay.Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
References
MPN: U3Z06E
What our Customers think about us!
Page generated at:
04/06/2026 01:31:47