Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as select multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and
Main Specification
| Product Description | HPE 4-hour 24x7 Same Day Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HP E2520-8G-PoE Switch, Switch 2510-24, Switch 2510-48, Switch 2510G-24, Switch 2510G-48, Switch 2512M, Switch 2610-24, Switch 2610-24/12-PWR, Switch 2610-24-PWR, Switch 2610-48, Switch 2610-48-PWR; HPE E2520-8-PoE Switch |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote monitoring - 3 years |
|---|
Compatibility Information
| Designed For | HP E2520-8G-PoE Switch, Switch 2510-24, Switch 2510-48, Switch 2510G-24, Switch 2510G-48, Switch 2512M, Switch 2610-24, Switch 2610-24/12-PWR, Switch 2610-24-PWR, Switch 2610-48, Switch 2610-48-PWR HPE E2520-8-PoE Switch |
|---|
Key selling points
- Within 4 hours of calling, expect an HPE-qualified technician visit you onsite if HPE can't resolve the issue remotely, for 3 years
References
MPN: U4835E
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04/06/2026 05:08:41