HPE Proactive Care 24x7 Software Service
Technical support | for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP Flexible Quantity License | 2 sockets | phone consulting | 5 years | 24x7
Main Specification
| Product Description | HPE Proactive Care 24x7 Software Service - technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP Flexible Quantity License - 5 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE Serviceguard Metro Cluster with Continuous Access P9000/XP Flexible Quantity License |
| Licence Qty | 2 sockets |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | HPE Serviceguard Metro Cluster with Continuous Access P9000/XP Flexible Quantity License |
|---|---|
| Licence Qty | 2 sockets |
Details
| Service & Support | Phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 5 years New releases update - 5 years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: U7E67E
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04/06/2026 01:14:46