HPE Proactive Care 24x7 Software Service

Technical support | for Catalyst Software | 4400 licences | phone consulting | 5 years | 24x7 | response time: 2 h

MPN U7Y63E
QuickCode 892791
Qty immediately available 30
Total stock 1000
£406.75 inc VAT
£338.96 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care 24x7 Software Service - technical support - for Catalyst Software - 5 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software Title Catalyst Software
Licence Qty 4400 licences

General

Type Technical support
Service Included Phone consulting
Full Contract Period 5 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week

Software

Software Title Catalyst Software
Licence Qty 4400 licences

Details

Service & Support Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 5 years New releases update - 5 years
Key selling points
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References

MPN: U7Y63E

What our Customers think about us!

What our Customers think about us!

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