HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | repair time: 6 hours
Main Specification
| Product Description | HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday New releases update - 3 years Comprehensive defective material retention - 3 years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
References
MPN: U8P51E
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04/06/2026 08:05:57