HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention

Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | repair time: 6 hours

MPN U9F81E
QuickCode 984728
Qty immediately available 30
Total stock 1000
£9,351.65 inc VAT
£7,793.04 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Comprehensive defective material retention - 5 years
Product features

HPE Proactive Care Svc can help you to improve the return on your investment with features designed

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. To help provide recommendations for firmware version and software patching on supported products to help prevent problems. To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.
Key selling points
  • To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References

MPN: U9F81E

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