The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple
Main Specification
| Product Description | HPE Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD |
|---|
Product features
Remote problem diagnosis and support Onsite hardware support
Offers an easy-to-purchase, easy-to-use onsite hardware repair service for your HPE product. Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only). Enhanced parts inventory management (included with select, optional call-to-repair time commitments).Key selling points
- After the HPE product warranty expires, receive 1 year of next business day onsite repair from an HPE-qualified technician for your computing device, if the issue cannot be solved remotely.
References
MPN: UG647PE
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04/06/2026 07:16:04