The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple
Main Specification
| Product Description | HPE 4-Hour Same Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
| Class of Equipment | Clusters |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
| Class of Equipment | Clusters |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday |
|---|
Product features
Remote problem diagnosis and support Onsite hardware support
Help improve system uptime. Convenient onsite support. Reliable response times. Enhanced parts inventory management (included with select, optional call-to-repair time commitments).Key selling points
- Help improve system uptime
References
MPN: UG660PE
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04/06/2026 10:37:58