The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple

MPN UH618PE
QuickCode 353488
Qty immediately available 30
Total stock 10876
RRP: £1,198.00 inc VAT
£864.43 inc VAT
£720.36 ex VAT
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27%
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We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Product features

Remote problem diagnosis and support Onsite hardware support

Replacement parts and materials included Firmware updates for selected products Choice of coverage windows. Know that you will be covered 24 hours a day with readily available support and assurance of a fast intervention time, if necessary. Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only). Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only). Enhanced parts inventory management (included with select, optional call-to-repair time commitments).
Key selling points
  • Replacement parts and materials included Firmware updates for selected products Choice of coverage windows
References

MPN: UH618PE

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