HPE 4-Hour 24x7 Same Day Hardware Support
Extended service agreement | parts and labour (for servers) | 5 years | on-site | 24x7 | response time: 4 h
Main Specification
| Product Description | HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Round-the-clock support
With 24x7 support, customers have access to assistance any time of the day, ensuring that hardware issues are addressed promptly and efficiently.Comprehensive coverage
The extended service agreement includes both parts and labor, offering a complete solution for hardware support without additional costs.Key selling points
- Within 4 hours of calling, expect an HP-qualified technician visit you onsite if HP can't resolve the issue remotely, for 5 years.
References
MPN: UK117E
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04/06/2026 06:28:43