HPE 6-Hour Call-To-Repair Hardware Support
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 6 h
Main Specification
| Product Description | HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 3 years - on-site - response time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - remote monitoring - 3 years |
|---|
Product features
Remote problem diagnosis and support
This HPE service uses electronic remote support tools to isolate your problem and facilitate resolution.Onsite hardware support
For critical issues that cannot be resolved remotely, an HPE-certified customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary.Commitment to short-time repair
HPE commits to correcting hardware malfunctions promptly after your initial call to the HPE Response Center.Key selling points
- Be confident of system restoration within the short time frame
- Boost productivity via increased hardware system uptime
- Obtain easy-to-use extended services
- Enhance IT resource planning and IT staff efficiency
References
MPN: UN334E
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04/06/2026 01:49:36