HPE 4-Hour Same Business Day Hardware Support
Extended service agreement | parts and labour | 3 years | on-site | 13x5 | response time: 4 h | for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Main Specification
| Product Description | HPE 4-Hour Same Business Day Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
| Designed For | HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years |
|---|
Compatibility Information
| Designed For | HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch |
|---|
Key selling points
- Within 4 hours of calling, expect an HPE-qualified technician visit you onsite if HPE can't resolve the issue remotely, for 3 years
References
MPN: UV858E
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04/06/2026 01:36:27